Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, phone number, email address, PAN (for KYC purposes), and bank account details (for transaction processing). We also collect usage data such as pages visited, device information, and IP addresses.

2. How We Use Your Information

• Processing mutual fund transactions on your behalf
• Completing KYC verification as required by SEBI/AMFI regulations
• Sending transaction confirmations and portfolio updates
• Responding to your queries and providing investment guidance
• Complying with legal and regulatory requirements

3. Data Security

We implement industry-standard security measures to protect your personal information. Sensitive data such as PAN and bank account numbers are encrypted at rest using AES-256-GCM encryption. All data transmission uses TLS 1.3. We follow OWASP security guidelines for our web application.

4. Data Sharing

We share your information only with BSE Star MF (for transaction processing), payment gateway providers (for payment processing), and regulatory authorities (when legally required). We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as your account is active or as required by applicable laws and regulations. Financial transaction records are retained as per SEBI guidelines.

6. Your Rights

You have the right to access, update, or request deletion of your personal information, subject to regulatory requirements. Contact us at contact@mfsetu.com for any privacy-related requests.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies for advertising. Analytics cookies are used only to improve our services.

8. Contact

For questions about this privacy policy, contact us at contact@mfsetu.com or write to us at the address provided on our Contact page.